FAQ

Totality Mindcare services are available to individuals, families, and caregivers seeking professional family medicine and mental healthcare services. Our services are available for all age groups, from children to seniors. Whether you are experiencing a mental health issue or seeking a consultation for a family member, our team of licensed and experienced mental health professionals are here to help. Our services are accessible to anyone with an internet connection, a computer or smartphone, and a desire to improve their mental and/or physical health. We offer a range of online mental health services, including wellness coaching, disease management, psychiatric evaluations, medication management, and more. At Totality Mindcare, we believe that everyone deserves access to quality healthcare, regardless of their location or circumstances. We are committed to making our services affordable and accessible to all so that everyone can live their best life. If you have any questions or concerns about our services, please don't hesitate to contact us. We are always here to help.

Telehealth and telemedicine are the use of digital communication technologies, such as video conferencing and messaging, to provide healthcare services remotely. It allows patients to connect with healthcare providers and receive medical advice, diagnosis, treatment, and monitoring from the comfort of their own homes. Telehealth is particularly useful in situations where in-person visits are not possible or practical, such as during a pandemic, for rural or remote patients, or for those with mobility issues. Totality Mindcare, we offer telehealth services to help our patients access quality healthcare conveniently and safely. Totality Mindcare allows you to receive treatment from a healthcare provider without having to travel to another location or schedule a separate appointment. Here at TeleNP Health visits are conducted on a private platform through audio-video communication.

New Jersey, Connecticut & Massachusetts. When we expand to your area, you’ll be the first to know. Be sure to sign up for our email list "Stay tuned".

At this time Totality Mindcare accepts major credit, HSA, and FSA cards. Your visit will be inclusive of the total service and completion of applicable documents. During your visit, there may be additional treatment recommendations. All recommendations and corresponding costs will be discussed upfront during your visit. Payment for scheduled services will be collected prior to services being rendered.

Yes, Totality Mindcare is HIPAA compliant. We understand the importance of keeping your health information private and secure, which is why we have implemented strict measures to meet HIPAA regulations. Our platform uses end-to-end encryption to protect all data transmitted between patients and healthcare providers. Additionally, our team undergoes regular training to ensure that they are up-to-date with HIPAA policies and procedures. You can rest assured that your privacy is our top priority at Totality Mindcare.

Totality Mindcare treats a full spectrum of mental health conditions and can prescribe a wide range of medications. However, the online nature of our services means that our providers have to be more cautious than if they were seeing you in person. For this reason, our providers follow strict guidelines to make sure we only write you a prescription when it's safe and appropriate to do so. If it’s not in your best interest to use Totality Mindcare based on what you tell us about your health history or symptoms, we’ll advise you to see a doctor or nurse practitioner at a traditional health practice. Totality Mindcare is not a good fit for individuals who need a higher level of care, e.g. those that are in an acute life threatening crisis, need to be hospitalized, or actively suicidal. If you are experiencing a medical emergency or if you believe that you are a danger to yourself or to others: Call 911 or go to your nearest emergency room. Totality Mindcare does not prescribe any controlled medications. Please ask our team if you have questions about what we prescribe in your location. Urgent Mental Health Resources Call the National Suicide Prevention Hotline at 988 to speak with a live counselor 24 hours a day. Text the Crisis Text Line by sending ‘HOME’ to 741-741 to connect to a counselor immediately. Mental Health Resources (https://www.telenphealth.com/mental-health-resources) NJ Mental Health Resources (https://www.telenphealth.com/nj-mental-health-resources)